Refund Policy

1. Service-Based Refund Policy

• Refunds are only issued if the service has not been initiated or delivered as per the agreed scope of work.
• No refund will be provided once a significant portion of work has been completed and delivered.
• Partial refunds may be issued at the discretion of management, depending on the percentage of work completed and the reasons for dissatisfaction.

2. Non-Refundable Scenarios

• If the client fails to respond or delays communication, which affects the timeline, the service is still considered consumed.
• Refunds are not applicable for services marked as delivered or accepted by the client.
• Custom and third-party services (e.g., domain, hosting, paid ads) are non-refundable once procured.

3. Refund Request Process

• To request a refund, email us at support@adzuipts.com with your full name, project ID, invoice number, and reason for refund.
• All requests will be reviewed within 5-7 working days.

4. Dispute Resolution

• We encourage clients to communicate any concerns with our team before initiating disputes through banks or payment gateways.
• Filing chargebacks without contacting us will void eligibility for future service engagements.

5. Refund Timeline

• Approved refunds are processed within 7-10 working days from the approval date.
• The refund will be issued to the original payment method only.

6. Modification of This Policy

• AdZuipts reserves the right to revise this policy at any time.
• Updates will be posted on this page with a revised "Last Updated" date.

Contact Information

For questions about this Refund Policy, contact us at support@adzuipts.com.